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FAQ

Volunteer Work

Food From The Heart Volunteer Work Donations Direct Debit Donor Programme Our IPC Status

What is the qualification to be a volunteer?

Most of our volunteering opportunities require volunteers to be at least 18 years old. There are many different ways that you can help - sign up as a volunteer here.

Hear what our volunteers Herman, Rhonda and Mr Choo have to say about their experiences here.

What are the different volunteering opportunities available and how do I sign up for them?

Food from the Heart needs volunteers for various duties including food packing, food pack delivery, event facilitation and even skills-based roles like graphic design. Sign up as a volunteer here to check out the full list of available opportunities.

How do I sign up to help with last mile food pack delivery?

Food from the Heart distributes about 10,000 food packs to those in need each month. To help us reach beneficiaries with mobility issues, we need volunteers to deliver these food packs. Please sign up as a volunteer here.

Why are there no weekend volunteering opportunities on the Volunteer Portal?

Our weekend volunteer sessions happen on an ad hoc basis. You can view all available volunteer opportunities on the Volunteer Portal.

How do I get my Volunteer ID?

An email containing your Volunteer ID will be sent to the email address that you signed up with on the Volunteer Portal. Please also check your spam/junk folders.

If you did not not receive the confirmation email, you can reach out to volunteer@foodheart.org.

Does Food from the Heart provide a letter of proof of the hours I have volunteered?

Yes, you will need to have volunteered with us for a minimum of 10 hours before a letter of participation is issued upon request.

You may reach out to volunteer@foodheart.org for the Letter of Participation after you have volunteered 10 hours with us.

Do I need to attend a volunteer’s briefing beforehand?

Most of our volunteer activities will kick off with a briefing on the same day. For our Bread Run programme and larger-scale events, we’ll send you an email with all the briefing details ahead of time.

If you volunteered to do food sorting or packing in our warehouse, the briefing will be done on the day itself.

How do I use the Volunteer Portal?

Please click here to view the volunteer portal user guide.